Technical support can be obtained 2 ways:
24 hour support bbs
We have a our support bbs which can have answers to your questions or similar needs and you can post your own question there 24 hours a day. The questions are answered by our technical support team as well as other products users.
You can visit our bbs support site here: http://support.softwarescientific.com
Email - Usually answered within 1 business day